Skip to main content

Public Safety Final 1-15-10 -   3.1.b - Trained Emergency Management Division Staff, State Agency Personnel and Community Partners

Go Search
Public Safety Final 1-15-10
1. Prison Operations
2. Community Corrections
3. Emergency Readiness
4. Worker Safety
Action Plan

3.1.b - Identified and Trained State Emergency Operations Center Staff

Is Each State Emergency Operations Center Function Staffed With Trained Personnel?

Progress icon Operation in progress...
Data Notes

Data Source:

Emergency Management Division
Measure Definition: Percentage of personnel trained for full activation of the EOC.
Target Rationale: 95% of assigned EMD and required state agency staff/community partners by Dec 2010.
Link to Agency Strategic Plan:

Staff require training to understand their roles and to perform effectively in their assigned positions in order to reduce the impact of disasters and emergencies.

Notes: (optional) Data Period: As of 1 Dec 2009
Also Available
Action Plan: Yes
Extended Analysis: Yes


  • Training is a key component of an effective and functional emergency response. A formalized training program provides a consistent, efficient and standardized response.
  • The Emergency Management Division staffs the Emergency Operations Center (EOC) command and general staff positions, and are currently augmented by selected Military Department staff. 
  • During full State EOC activation, each shift requires 48 command and general staff positions and 16 Emergency Support Function (ESF) positions.  The State EOC runs two 12-hour shifts at full activation. 
  • To staff beyond five days strains available resources and requires additional staff from resources outside normal sources.
  • EOC staff training consist of two elements: General Roles and Responsibilities for overall operation of the EOC; and specific training related to EOC Sections or ESFs.

 Summary Analysis

  • Staff training for EMD personnel remains stable.
    • Annual EMD staffing turnover is approximately 3.2%.
    • Out of 98 total Emergency Management Division staff required, 96 are trained for the EOC.
  • Staff training for State Agency/Community Partners remains stable.
    • Targets for State Agency/Community Partners show preliminary analysis of staffing requirements.  Additional analysis to determine final requirements of state agency/community partner staff levels is ongoing. Eighty-one state agency staff and community partners are trained for the EOC. The baseline for state agency/community partners is in refinement through a vetting process with primary ESF leads.
  • Staff training for Augmentation is increasing - The recent manpower study for EOC Augmentation recommended increasing total augmentation from 50 to 100 personnel to assist the EOC by providing surge capability during extended disaster/emergency events.
    • The decline in the Sep 2009 augmentation level reflects the increased total required personnel staffing level from 50 to 100.
    • Twenty-nine Washington State Guard personnel received roles and responsibilities training in Jun & Jul 2009. 
  • In October, EMD trained 147 for command & general staff, emergency support functions, and augmentation. 
    • Command & General Staff include 12 EMD trained.  In October, EMD initiated quarterly section training for Ops and Finance/Admin.  Planning, Logistics and PIO sections have conducted section training since 2007.  
    • Emergency Support Functions include 35 State Agency staff and 3 Community Partners. 
    • Augmentation include 65 National Guard, 2 State Guard, and 14 State Agency staff. 
    • In addition, 5 federal agency staff and 9 external personnel attended training for amiliarization.  External personnel included Consulate Generals for Canada, Germany and Mexico, Boeing, and Puget Sound Energy.
  • In Feb 2009, EMD initiated a comprehensive Corrective Action Program that consists of a quarterly after action review conference for managers,  EOC section chiefs, and ESF leads.  In 2009, EMD reviewed lessons learned from all functional and full scale exercises, including National Level 02 08, CGS, CSEPP, Cabinet Tabletops and the Dec 2008/Jan 2009 Winter Storms.

Key Action Items

  • Finalize training curriculum, assignment of personnel, and conduct EOC training for Military Department, Emergency Management Division, State Agencies and community partners by Dec 2010.