DIS mainframe platforms operate 24 hours a day, 7 days a week. Mainframe operations are housed in the secure DIS data center, where mainframe operations provided to more than 100 state agencies include:
- Online processing using an IBM systems software that enables transactions entered from remote terminals to be processed concurrently by application programs.
- Batch job processing, which can be submitted from remote stations, online terminals, over the counter, or automatically submitted via job-scheduling software.
- Database systems, with customer support services including: software installation, testing, implemention and maintenance; software problem diagnosis and correction; performance monitoring and turning; and direct customer assistance.