| Performance Measure | Priority Area | Title | Agency | Who | Forum Date | Status | Due Date |
| 1.1 - Small Agency HR Services | | Assign agencies to primary consultants | DOP | Tina VanderWal | 2010-09-15 | Completed | 8/24/2010 |
| 1.1 - Small Agency HR Services | | Develop business processes for lines of service | DOP | Small Agency Assistance Team | 2010-09-15 | Completed | 9/10/2010 |
| 1.1 - Small Agency HR Services | | Service Center staff complete all necessary training | DOP | | 2010-09-15 | Completed | 9/10/2010 |
| 1.1 - Small Agency HR Services | | Share business processes with stakeholders | DOP | Small Agency Assistance Team | 2010-09-15 | Completed | 9/15/2010 |
| 1.1 - Small Agency HR Services | | Analyze effectiveness, usage, and customer satisfaction with services | DOP | Small Agency Assistance Team | 2010-09-15 | Completed | 12/30/2010 |
| 1.1 - Small Agency HR Services | | Establish small agency advisory team | DOP | Tina VanderWal | 2011-02-15 | Completed | 12/1/2010 |
| 1.1 - Small Agency HR Services | | Develop templates for all appointment, termination, and allocation letters | DOP | Small Agency Assistance Team | 2011-02-15 | Completed | 1/5/2011 |
| 1.1 - Small Agency HR Services | | Establish baseline data on key performance measures | DOP | Small Agency Assistance Team | 2011-02-15 | Completed | 12/1/2010 |
| 1.1 - Small Agency HR Services | | Evaluate service delivery | DOP | Tina VanderWal | 2011-02-15 | Completed | 5/15/2011 |
| 1.1 - Small Agency HR Services | | Further refine business processes | DOP | Small Agency Assistance Team | 2011-02-15 | Completed | 6/15/2011 |
| 1.1 - Small Agency HR Services | | Assess readiness to begin supporting additional small agencies | DOP | Tina VanderWal | 2011-02-15 | Completed | 6/30/2011 |
| 1.1 - Small Agency HR Services | | Provide policies necessary for consistent HR operations for small agencies | CTS | Tina VanderWal | 2010-06-16 | In Progress | 12/31/2011 |
| 1.2 - Motor Pool Consolidation | | Consolidate appropriate agency fleets into the State Motor Pool | GA | State Motor Pool | 2011-03-15 | In Progress | |
| 1.2 - Motor Pool Consolidation | | Customer Feedback | GA | State Motor Pool | 2011-03-15 | Not Started | 11/1/2011 |
| 1.2 - Motor Pool Consolidation | | Transition Process | GA | State Motor Pool | 2011-03-15 | In Progress | 6/30/2012 |
| 1.2.a - Maintenance Cost | | Adjust maintenance intervals | GA | State Motor Pool | 2011-02-15 | Completed | 11/1/2010 |
| 1.2.a - Maintenance Cost | | Replacement of vehicles | GA | State Motor Pool | 2011-03-15 | Deferred | 9/1/2011 |
| 1.2.b - Vehicle MPG & Emissions | | Vehicle replacement | GA | Fleet Manager | 2011-03-15 | Deferred | 9/1/2011 |
| 1.3 - Integrated Real Estate Program | | Review and update Delegations Policy | GA | GA | 2010-09-15 | Deferred | 3/31/2011 |
| 1.3 - Integrated Real Estate Program | | Review and update Preferred Leasing Area Policy | GA | GA | 2010-09-15 | Completed | 6/30/2011 |
| 1.3 - Integrated Real Estate Program | | Site Evaluation Process | GA | GA | 2010-09-15 | In Progress | 9/30/2011 |
| 1.3 - Integrated Real Estate Program | | Solicitation development | GA | GA | 2010-09-15 | In Progress | 9/30/2011 |
| 1.3 - Integrated Real Estate Program | | Manage facility realignment for up to two large agencies in Thurston County | GA | GA | 2010-09-15 | Completed | 6/30/2011 |
| 1.3 - Integrated Real Estate Program | | Thurston County Backfill | | GA | 2011-03-15 | In Progress | 6/30/2012 |
| 1.3 - Integrated Real Estate Program | | Review and Update Space Allocation Standards Policy and Manual | | | 2011-03-15 | Completed | 6/30/2011 |
| 1.4 - Shared Email Use | | Migrate DIS staff from the DIS hosted email service to the new shared email service. | DIS | Project Manager | 2010-09-15 | Completed | 9/30/2010 |
| 1.4 - Shared Email Use | | Develop a plan for migrating agencies from DIS’ hosted email to the new shared services email. | DIS | Project Manager | 2010-09-15 | Completed | 9/30/2010 |
| 1.4 - Shared Email Use | | Develop and adopt rates for the new shared email services. | DIS | Shared Services Advisory Committee | 2010-09-15 | Completed | 9/30/2010 |
| 1.4 - Shared Email Use | | Test the Vault, the final Shared Email Service component, when the vendor releases the compatible version (Release expected in FY11 Q2). | DIS | Project Manager | 2010-09-15 | Completed | 12/31/2010 |
| 1.4 - Shared Email Use | | Technical configuration and performance optimization | DIS | Project Manager | 2011-06-15 | Completed | 5/30/2011 |
| 1.4 - Shared Email Use | | Shared services email service level agreement completed | DIS | Project Manager | 2011-06-15 | Completed | 5/30/2011 |
| 1.4 - Shared Email Use | | Phase 1 Agencies Migrated to Shared Services Email | DIS | Project Manager | 2011-06-15 | In Progress | 9/30/2011 |
| 1.4 - Shared Email Use | | Secure Email RFP and Vendor Selection | DIS | Project Manager | 2010-06-16 | Completed | 9/30/2011 |
| 1.4 - Shared Email Use | | Customer Readiness, Training and Administration Documentation | DIS | Project Manager | 2010-06-16 | Completed | 5/31/2011 |
| 1.4 - Shared Email Use | | Implement New Washington State Electronic Records Vault (WaServ) | DIS | Project Manager | 2010-06-16 | Completed | 9/30/2011 |
| 1.4 - Shared Email Use | | Customer Readiness Training | DIS | Project Manager | 2010-06-16 | In Progress | 6/30/2012 |
| 1.6 - Small Agency Accounting Services | | Work with OFM Budget to garner efficiency savings | OFM | Yolanda Wilson | 2010-09-15 | Completed | 11/30/2010 |
| 1.6 - Small Agency Accounting Services | | Transition in three or more agencies | OFM | OFM SACS | 2010-09-15 | Completed | 12/1/2010 |
| 1.6 - Small Agency Accounting Services | | Transition in remainder of agencies | OFM | OFM SACS | 2011-02-15 | In Progress | 12/31/2011 |
| 1.6.a - Payment Turnaround Time | | Analyze coding structures for consistency | OFM | SACS | 2010-09-15 | Completed | 6/30/2011 |
| 2.1 - Self-Service Driver Transactions | | Office Consolidation and Enhanced Service Delivery 2009 | DOL | DOL | 2009-07-15 | Completed | 12/31/2009 |
| 2.1 - Self-Service Driver Transactions | | Improve and Promote Self-Service Options | DOL | DOL | 2011-03-15 | In Progress | 6/30/2012 |
| 2.1.a - Driver License Renewals | | Research eligibility for self-service driver license renewals | DOL | | 2011-06-15 | Completed | 6/30/2011 |
| 2.1.a - Driver License Renewals | | Maximize Customer Self-service Eligibility through Technology Solutions | DOL | DOL | | In Progress | 12/31/2011 |
| 2.2 - Email Renewal Reminders | | Promote Enrollment in Email Renewal Notices for Vehicle Tabs and Boat Decals | DOL | Bailey, Knittle, Zenk | 2010-06-16 | In Progress | 6/30/2012 |
| 3.1 - Streamlining HR Transactions | | HRMS Centralized Security | DOP | DOP - ISD | 2010-09-15 | Completed | 6/30/2011 |
| 3.1 - Streamlining HR Transactions | | Online Leave and Approval | DOP | DOP - ISD | 2010-09-15 | Completed | 11/30/2010 |
| 3.1.a - Electronic Earnings Statements | | Identify agencies printing earning statements. | DOP | DOP-ISD | 2010-09-15 | Completed | 9/30/2010 |
| 3.1.a - Electronic Earnings Statements | | Contact Print agencies to encourage participation | DOP | Eva Santos, Director | 2011-02-15 | Completed | 11/15/2010 |
| 3.1.a - Electronic Earnings Statements | | Contact print agencies to encourage participation | CTS | Steve Young | 2011-06-15 | Waiting on someone else | 7/1/2011 |
| 3.1.b - Centralized HRMS Security | | Plan conversion of remaining agencies | DOP | Jeff Colorossi, ISSM Security Manager | 2011-02-15 | Completed | 12/31/2010 |
| 3.1.b - Centralized HRMS Security | | Go-Live with Risk Management tool | DOP | Steve Young, Assistant Director, ISD | 2011-02-15 | Completed | 12/31/2010 |
| 3.1.b - Centralized HRMS Security | | Complete conversion of all agencies to centralized HRMS security service | DOP | Jeff Colorossi | 2011-02-15 | Completed | 7/1/2011 |
| 3.1.b - Centralized HRMS Security | | Obtain all agencies' commitment to conversion dates | DOP | Jeff Colorossi, Project Manager | 2011-06-15 | Completed | 1/31/2011 |
| 3.3 - Washington Management Service Reform | | Provide transition guidance and tools to agencies | DOP | | 2011-06-15 | Completed | 3/1/2011 |
| 3.3 - Washington Management Service Reform | | Agency coordinators train their WMS committee members | | | 2011-06-15 | In Progress | 6/30/2013 |
| 3.3 - Washington Management Service Reform | | Agencies develop and submit WMS Inclusion and Evaluation procedures to DOP for approval | | | 2011-06-15 | Completed | 3/31/2011 |
| 3.3 - Washington Management Service Reform | | Agencies submit self-audit and first activity reports | | | 2011-06-15 | Completed | 7/31/2011 |
| 3.3 - Washington Management Service Reform | | Approved Inclusion and Evaluation Procedures, self audit, and first activity reports from DES, CTS, OFM | | | 2011-03-15 | In Progress | 6/30/2012 |
| 3.4 - Government Reform HR Support | | Implement 3% pay cut and Temporary Salary Reduction leave | DOP | | 2011-03-15 | Completed | 7/15/2011 |
| 3.4 - Government Reform HR Support | | Revise rules to reflect consolidation | OFM | | 2011-03-15 | Completed | 10/1/2011 |
| 3.4 - Government Reform HR Support | | Participate in Functional Teams to achieve seamless reorganization | OFM | | 2011-03-15 | Completed | 10/1/2011 |
| 3.4 - Government Reform HR Support | | Create or reorganize 4 agencies in HRMS | JointMeasure | | 2011-03-15 | In Progress | 10/1/2011 |
| 3.4 - Government Reform HR Support | | Create 2 agencies in HRMS | CTS | | 2011-03-15 | Not Started | 7/1/2012 |
| 3.4 - Government Reform HR Support | | Abolish 11 agencies from HRMS | CTS | | 2011-03-15 | In Progress | 6/30/2012 |
| 3.4 - Government Reform HR Support | | Abolish 1 agency from HRMS | CTS | | 2011-03-15 | In Progress | 12/31/2012 |
| 3.4 - Government Reform HR Support | | Assist with appointment of employees to new positions and set up HRMS for payroll | JointMeasure | | 2011-03-15 | Completed | 10/1/2011 |
| 3.4 - Government Reform HR Support | | Classification work to allocate positions in new organizations | OFM | | 2011-03-15 | In Progress | 10/1/2011 |
| 3.4 - Government Reform HR Support | | Provide information sessions to employees at risk of layoff | DOP | | 2011-03-15 | In Progress | |
| 3.4 - Government Reform HR Support | | Implement revised terms of Collectively Bargained Agreements | DOP | | 2011-03-15 | Completed | 7/15/2011 |