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Transportation Final 12-10-08 -   Collection of State Debt

 
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Collection of State Debt for FY2006
Performance Audit Issued August 2008

Agency Action Plan

Link to the full audit report.
Link to a
summary of the findings and the agency's response.
Link to the
briefing to the State Legislature.

Action plan legend
Note:  The "Current Resources" column reflects whether an agency can complete
the action step by the due date within current resources.  This column will be populated
pending upcoming budget decisions.

 Action Plan

Sort by AttachmentsUse SHIFT+ENTER to open the menu (new window).
Agency Action StepFilterExplanatory Notes as of November 2008Filter
5A1.1
5AUse SHIFT+ENTER to open the menu (new window).
Complete update of Enterprise Risk Management's policies and procedures.
Bill FordDec-08In ProgressYesNoNo
Collection polices and procedures are being incorporated into the updated ERM Manual, to be ready for review by 12/31/08
5A1.2
5AUse SHIFT+ENTER to open the menu (new window).
Document collection efforts, especially for collection efforts beyond the Enterprise Risk Management Office (i.e., Attorney General's office, collection agency).
Bill FordDec-08In ProgressYesNoNo
Collection policies and procedures are being incorporated into the updated ERM Manual, to be ready for review by 12/31/08
5B1.1
5BUse SHIFT+ENTER to open the menu (new window).
We will follow legislative direction regarding possible revisions to the law.
Bill FordWaiting on someone elseNoNoYes
An agency request legislation has been submitted to Governor for consideration
5C1.1
5CUse SHIFT+ENTER to open the menu (new window).
Update policies and procedures to reflect that repair estimates should be submitted weekly. See also response to 5E.
Bill FordMar-09In ProgressYesNoNo
Procedures regarding submittal of repair cost estimates are being incorporated into the updated ERM Manual, to be ready for review by 12/31/08
5C1.2
5CUse SHIFT+ENTER to open the menu (new window).
Obtain accident reports from the Washington State Patrol via electronic access.
Bill FordCompletedYesNoNo
This item is complete - Enterprise Risk Management implemented this action step before the audit was complete.
5D1.1
5DUse SHIFT+ENTER to open the menu (new window).
Update Ferries Division policies and procedures.  
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5D1.2
5DUse SHIFT+ENTER to open the menu (new window).
Evaluate options for reducing caseloads.
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5E1.1
5EUse SHIFT+ENTER to open the menu (new window).
Incorporate best practices, as applicable, to agency-wide policies and procedures.
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5E1.2
5EUse SHIFT+ENTER to open the menu (new window).
Evaluate current use of collection agencies and opportunities to maximize value of this resource.
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5A1.1
5AUse SHIFT+ENTER to open the menu (new window).
Complete update of Enterprise Risk Management's policies and procedures.
Bill FordDec-08In ProgressYesNoNo
Collection polices and procedures are being incorporated into the updated ERM Manual, to be ready for review by 12/31/08
5A1.2
5AUse SHIFT+ENTER to open the menu (new window).
Document collection efforts, especially for collection efforts beyond the Enterprise Risk Management Office (i.e., Attorney General's office, collection agency).
Bill FordDec-08In ProgressYesNoNo
Collection policies and procedures are being incorporated into the updated ERM Manual, to be ready for review by 12/31/08
5B1.1
5BUse SHIFT+ENTER to open the menu (new window).
We will follow legislative direction regarding possible revisions to the law.
Bill FordWaiting on someone elseNoNoYes
An agency request legislation has been submitted to Governor for consideration
5C1.1
5CUse SHIFT+ENTER to open the menu (new window).
Update policies and procedures to reflect that repair estimates should be submitted weekly. See also response to 5E.
Bill FordMar-09In ProgressYesNoNo
Procedures regarding submittal of repair cost estimates are being incorporated into the updated ERM Manual, to be ready for review by 12/31/08
5C1.2
5CUse SHIFT+ENTER to open the menu (new window).
Obtain accident reports from the Washington State Patrol via electronic access.
Bill FordCompletedYesNoNo
This item is complete - Enterprise Risk Management implemented this action step before the audit was complete.
5D1.1
5DUse SHIFT+ENTER to open the menu (new window).
Update Ferries Division policies and procedures.  
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5D1.2
5DUse SHIFT+ENTER to open the menu (new window).
Evaluate options for reducing caseloads.
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5E1.1
5EUse SHIFT+ENTER to open the menu (new window).
Incorporate best practices, as applicable, to agency-wide policies and procedures.
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.
5E1.2
5EUse SHIFT+ENTER to open the menu (new window).
Evaluate current use of collection agencies and opportunities to maximize value of this resource.
Bill FordDec-08In ProgressYesNoNo
Work is in progress to update policies and procedures, as well as evaluate strategies, as recommended in the audit.