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Vulnerable Children & Adults Final 01-15-10

Vulnerable Children and Adults
DASHBOARD

1. Child Safety

Measure	Target	Actual	Status	Agency	Notes
1.1.b - Social Workers with 18 or Fewer Cases	95%	70%		DSHS	Caseload data in FamLink continues to be unreliable. DSHS made a concentrated effort to clean case assignment data in October 2009, and social workers were re-trained in appropriate documentation. Data is for Sep 09 from FamLink as of 12/02/09.
1.2 - Initial Response	95%	81%		DSHS	Performance data is starting to trend back to pre-FamLink conversion performance levels. Initial response data is not yet considered reliable. Data is for Sep 09 from FamLink as of 11/16/2009.
1.3 - Repeat Maltreatment	Less Than 12.9% Within 6 Months	6.3%		DSHS	Performance data show children are now half as likely to suffer repeat maltreatment as before the Governor mandated quicker response times to reports of child abuse and neglect. Data is from FamLink as of 12/01/09.
1.4 - Monthly Visits	95%	73%		DSHS	Performance data is starting to trend back to pre-FamLink conversion performance levels. Monthly visit data is not yet considered reliable. Data is for Oct 09 from FamLink as of 12/02/09.

2. Child Care Licensing

Measure	Target	Actual	Status	Agency	Notes
2.1 - Timely Monitoring Visits in Licensed Facilities	85%	65%		DEL	Performance data is starting to trend back to pre-FamLink conversion performance levels. Many cases appear to be overdue because monitoring visit dates did not accurately convert in FamLink. Data is from FamLink for the first quarter of FY10.
2.2 - Timely Licensing Complaint Inspections	45 Days	36.5		DEL	Performance continues to remain within the 45-day target level. Data is from FamLink for the first quarter of FY10.
2.3 - Timely Licensing Complaint/Abuse Investigations	45 Days	85		DEL, DSHS	Progress made in the last two quarters is being sustained while significant process improvement work continues. Data is from FamLink for the first quarter of FY10.

3. Mental Health Care

Measure	Target	Actual	Status	Agency	Notes
3.1 - Assaults in State Hospitals	0.6 Per 1,000 Patient Beds	0.7		DSHS	Eastern State Hospital experienced an increase in the rate of claims filed. Western State saw a slight decrease and is within the target level. Child Study and Treatment Center continues to show more variation. Data is for the fourth quarter of FY09.
3.2 - CLIP Waiting List (waiting more than 30 days)	Fewer Than 16 Children	9		DSHS	Number of children waiting for a bed and wait times continue to show significant improvement. On average, younger 6-12 year old children waited 41 days and 13-17 year olds waited 32 days for a CLIP bed. Data is for the fourth quarter of FY09.

4. Aging & Disability Services

Measure	Target	Actual	Status	Agency	Notes
4.1 - Timely Adult Protective Services Investigations	23%	23%		DSHS	The percent of investigations open more than 90 days remained stable over the past two quarters. Data is for the third quarter of 2009.
4.2 - Timely Licensing Re-Inspections	100%	99.8%		DSHS	Data is for the third quarter of 2009.
4.3 - Long-Term Care Clients Served in the Community	78.9%	79.5%		DSHS	The department’s goal is to serve 80% of long-term care clients in community settings by FY13. Dashboard data is for FY09.

5. Veterans Services

Measure	Target	Actual	Status	Agency	Notes
5.1 - Nursing Home Quality Rating	3	3.3		DVA	Data is from a federal government rating system for all nursing homes providing Medicaid and Medicare services. Dashboard data is for September 2009.