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Vulnerable Children & Adults Final 02-15-11

Vulnerable Children and Adults
DASHBOARD

1. Child Safety

Measure	Target	Actual	Status	Agency	Notes
1.1 - Caseload by Major Program Area	18 (under revision)	17.5		DSHS	DSHS continues to refine this measure to more accurately report caseload ratios by program area. The department will be developing separate targets for each program area. Data are for December 2010.
1.2 - Initial Response	97%	98%		DSHS	DSHS is meeting the combined target for timely face-to-face visits (or attempted visits) with alleged victims in child protection referrals. The average for November 2010 was 99.5% for emergent and 97% for non-emergent responses.
1.3 - Repeat Maltreatment	Less Than 12.9% Within 6 Months	6.7%		DSHS	Data shows significantly fewer children have experienced repeat maltreatment since the Governor mandated quicker response times to reports of child abuse and neglect in 2005. The estimated rate for Jan-June 2010 is 6.7%; the lowest since 2008.
1.4 - Monthly Visits	95%	94%		DSHS	The percent of children receiving monthly visits from a social worker fell just under target for the quarter ending November 2010. Increasing numbers of children needing visits and temporary staff layoffs may be impacting recent performance.

2. Child Care Licensing

Measure	Target	Actual	Status	Agency	Notes
2.1 - Timely Monitoring Visits in Licensed Facilities	85%	90%		DEL	The percent of child care facility monitoring visits conducted on time has increased significantly since the last quarter of FY09, from 54% to 90%. Data are for the 1st quarter of FY11.
2.2 - Timely Licensing Complaint Inspections	45 Days	38 Days		DEL	DEL is meeting the target for timely licensing complaint inspections after a three-quarter drop in performance due to staff vacancies and FamLink data issues. Data are for the 1st quarter of FY11.
2.3 - Timely Licensing Complaint/Abuse Investigations	90 Days	81 Days		DEL, DSHS	Recent quality improvement efforts by DEL and DSHS have reduced the time to close licensing complaint inspections involving abuse and neglect by an average of 11 days. Data are for the 1st quarter of FY11.

3. Mental Health Care

Measure	Target	Actual	Status	Agency	Notes
3.1 - Assaults in State Hospitals	0.6 Per 1,000 Patient Beds	0.61		DSHS	The overall assault rate in state hospitals declined in the 4th quarter of FY10. Since 2008, assault claims at Western State Hospital fell, while the number at Eastern State increased. Child Study & Treatment Center continues to show more variation.
3.2 - CLIP Waiting List (waiting more than 30 days)	Fewer Than 16 Children	10 Children		DSHS	The number of children waiting for a CLIP bed declined after experiencing a sharp increase in the 3rd quarter of FY10. On average, 6-12 year olds waited 33 days and 13-17 year olds waited 25 days. Data are for the 1st quarter of FY11.

4. Aging & Disability Services

Measure	Target	Actual	Status	Agency	Notes
4.1 - Timely Adult Protective Services Investigations	23%	24%		DSHS	The percent of investigations open more than 90 days has remained relatively stable since the start of 2009, and performance is slightly below the 23% target this quarter. Data are for the 4th quarter of calendar year 2010.
4.2 - Timely Licensing Re-Inspections	100%	99.8%		DSHS	The department continues to meet timely licensing re-inspection requirements and is revising their processes to increase the quality of re-inspections. Data are for the third quarter of calendar year 2010.
4.3 - Long-Term Care Clients Served in the Community	80%	80.2%		DSHS	The department’s goal is to serve 80% of long-term care clients in community settings by FY13. In FY09, the statewide average was 79.5%. Data are for the first two quarters of FY10.