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Vulnerable Children & Adults Final 05-16-12

Vulnerable Children and Adults
DASHBOARD

1. Child Safety

Measure	Target	Actual	Status	Agency	Notes
1.1 - Caseload by Major Program Area	18 (CFWS)	16.8 (CFWS)		DSHS	DSHS will implement a technology solution in September 2012 that will correct an estimated 18% overcount in CPS caseload. The current caseload target is based on Child & Family Welfare Services program standards. Data are through Feb 2012.
1.2 - Initial Response	97%	98.2%		DSHS	DSHS is meeting the combined target for timely face-to-face visits (or attempted visits) with alleged victims in child protection referrals. The average for Dec 2011 through Feb 2012 was 99% for emergent and 98% for non-emergent responses.
1.3 - Repeat Maltreatment	Less Than 7.8% Within 6 Months	8.2%		DSHS	DSHS has lowered the target from 12.9% to 7.8% to more closely align with the federal standard. While the rate for Jan-June 2011 slightly exceeds this target, DSHS is committed to working to reduce the rate.
1.4 - Monthly Visits	95%	95.9%		DSHS	Children's Administration continues to meet the 95% target for children receiving monthly visits from a social worker. Data are through Feburary 2012.

2. Child Care Licensing

Measure	Target	Actual	Status	Agency	Notes
2.1 - Timely Monitoring Visits in Licensed Facilities	85%	90%		DEL	The percent of child care facility monitoring visits conducted on time has increased significantly since the last quarter of FY09, from 54% to 90%. Data are for the 2nd quarter of FY12.
2.2 - Timely Licensing Complaint Inspections	45 Days	39 Days		DEL	DEL continues meet their target for timeliness in closing licensing complaint inspections after experiencing a drop in performance in FY 2010 due to staff vacancies and FamLink data issues in FY10. Data are for the 2nd quarter of FY12.
2.3 - Initial Complaint Response	85%	92%		DEL	This is a new measure for the May 2012 Forum. DEL examined historical data to see what percentage of complaints got a response within one business day. The target was set using the first data point available. Data are for Q2 of FY12.

3. Mental Health Care

Measure	Target	Actual	Status	Agency	Notes
3.1 - CLIP Waiting List (waiting more than 30 days)	Fewer Than 16 Children	1		DSHS	The CLIP program has met their target for the entirety of FY 2011 and Q1 of FY 2012 - a first since the target was lowered in FY 2008. Most recent data are for the 1st quarter of FY12.
3.2 - WSH and ESH Inpatient Evaluations	0	68.85		DSHS	DSHS is struggling to meet the target of no individuals waiting in jail for more than 7 days for a mental health evaluation. The increase is due to several forensic psychiatrist vacancies they have been unable to fill. Data are for Q2 of FY12.
3.4 - Percent of Mental Health Consumers Receiving a Service Within 7 Days after Discharge	56.6%	53.5%		DSHS	DSHS is currently within 95% of the state target. Five of 13 RSNs met or exceeded their target during FQ 2012/1. Eight of the 13 RSNs improved their performance from a year ago. Data are for Q1 of FY12.

4. Aging & Disability Services

Measure	Target	Actual	Status	Agency	Notes
4.1 - Timely Adult Protective Services Investigations	23%	26%		DSHS	While the target was not met for 4th quarter of CY 2011, the average for the past year was within range due to typical variations in quarterly data. The rate has been relatively stable since 2009.
4.2 - Timely Licensing Re-Inspections	100%	99.4%		DSHS	The department continues to meet timely licensing re-inspection requirements. Improvement efforts are underway to increase the quality of re-inspections. Data are for the 4th quarter of calendar year 2011.
4.3 - Paid Employment for Clients with Developmental Disabilities	60%	62%		DSHS	Nearly 5,300 clients earned roughly $37 million in Fiscal Year 2011, which represents a 6% gain in clients earning a wage and a 19% gain in earnings over the past decade. Most recent data are for Q3 of FY11.

5. Veterans Services

Measure	Target	Actual	Status	Agency	Notes
5.1 - Veterans Income, Benefits and Entitlements	n/a	over 16,000 claims filed		DVA	In FY 2011, DVA processed nearly 17,000 claims from veterans across Washington State. More than $350 million in federal benefits were paid to veterans and their families during the year.