2.3 - Timely Licensing Complaint/Abuse Inspections
How long does it take to complete a licensing complaint inspection when there is a child abuse investigation involved?
State Automated Child Welfare Information System (SACWIS), known in Washington as FamLink.
In the 3rd quarter of 2010, DEL licensing complaints of both centers and homes, that also involved abuse and neglect investigations by DSHS, closed at 92 median days. This is a four day increase compared to the 2nd quarter. The result is 47 days over our target.
DEL created and implemented a GMAP action plan in April 2010 to increase performance. Results should be reflected our 4th quarter GMAP results.