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  Vulnerable Children & Adults Final 08-17-10

 
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Vulnerable Children & Adults Final 08-17-10
1. Child Safety
2. Child Care Licensing
3. Mental Health
4. Aging & Disability
5. Veterans Services
Action Plan
  
 
 
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Vulnerable Children and Adults
DASHBOARD

 1. Child Safety

MeasureTargetActualStatusAgencyNotes
1.1.b - Social Workers with 18 or Fewer Cases90%70%DSHSNumber of social workers with 18 or fewer cases remains under target. Quality improvements are underway, and DSHS expects to have more precise data by October 2010, allowing them to accurately target caseload reduction strategies. Data are for May 2010.
1.2 - Initial Response97%98%DSHSDSHS is meeting the new combined target for timely face-to-face visits (or attempted visits) with alleged victims in child protection referrals. In May 2010, the emergent response rate was 99%, and the non-emergent response rate was 97%.
1.3 - Repeat MaltreatmentLess Than 12.9% Within 6 Months7.5% (estimate)DSHSData shows significantly fewer children have experienced repeat maltreatment since the Governor mandated quicker response times to reports of child abuse and neglect in 2005. July-Dec 09 data shows a slight improvement from the previous six months.
1.4 - Monthly Visits95%93.6%DSHSThe percent of children receiving monthly visits from a social worker met the target for the current quarter, despite dropping to 93.6% in May 2010. Increasing numbers of children needing visits and documentation lag may be impacting regional variation.

 2. Child Care Licensing

MeasureTargetActualStatusAgencyNotes
2.1 - Timely Monitoring Visits in Licensed Facilities85%54%DELPerformance continues to fall below target. Since April 2010 DEL has taken several actions to improve the timeliness of monitoring visits. Results of these efforts will not be reflected in the data until Q4 of FY10. Data are for the 3rd quarter of FY10.
2.2 - Timely Licensing Complaint Inspections45 Days50 DaysDELPrior to Q2 of FY10, DEL had been meeting its target for closing licensing complaint inspections. Performance has dropped due in part to staff vacancies and FamLink data issues, and is expected to rebound in Q4. Data are for the 3rd quarter of FY10.
2.3 - Timely Licensing Complaint/Abuse Investigations45 Days92 DaysDEL, DSHSDEL/DSHS quality improvement efforts have reduced the time to close these complaints. The agencies are working together to align internal policies that should improve performance in this area beginning in Q4 of FY10. Data are for the 3rd quarter of FY10.

 3. Mental Health Care

MeasureTargetActualStatusAgencyNotes
3.1 - Assaults in State Hospitals0.6 Per 1,000 Patient Beds0.56DSHSAssault claims at Eastern State Hospital increased after dropping significantly in the previous reporting period. Western State experienced a decrease. Child Study and Treatment Center continues to show more variation. Data is for the 2nd quarter of FY10.
3.2 - CLIP Waiting List (waiting more than 30 days)Fewer Than 16 Children21 ChildrenDSHSThe number of children waiting for a CLIP bed increased sharply this quarter, after nearly 12 months of unusually short wait times. On average, 6-12 year olds waited 71 days and 13-17 year olds waited 46 days. Data are for the 3rd quarter of FY10.

 4. Aging & Disability Services

MeasureTargetActualStatusAgencyNotes
4.1 - Timely Adult Protective Services Investigations23%24%DSHSThe percent of investigations open more than 90 days has remained relatively stable since the start of FY09, and is slightly above the target this quarter. Data are for the 1st quarter of FY10.
4.2 - Timely Licensing Re-Inspections100%99.7%DSHSThe department continues to meet timely licensing reinspection requirements, and is revising their processes to increase the quality of re-inspections. Data are for the first two quarters of calendar year 2010.
4.3 - Long-Term Care Clients Served in the Community80%80.2%DSHSThe department’s goal is to serve 80% of long-term care clients in community settings by FY13. In FY09, the statewide average was 79.5%. Data are for the first two quarters of FY10.

 5. Veterans Services

MeasureTargetActualStatusAgencyNotes
5.1 - Housing Availability for Homeless Veterans754 by 12/31/10654DVADVA is partnering with community groups and government agencies to increase veteran-specific shelter and housing beds by 100 across the state by the end of 2010.