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Vulnerable Children & Adults Final 11-10-10 -   1.2 - Initial Response

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Vulnerable Children & Adults Final 11-10-10
1. Child Safety
2. Child Care Licensing
3. Mental Health
4. Aging & Disability
5. Veterans Services
Action Plan

1.2 - Initial Response

Are we responding quickly to child victims in CPS referrals?

Progress icon Operation in progress...
Data Notes
Data Source:

FamLink Initial Face to Face (IFF) Report: Run date 10/14/2010

Target Rationale

Target change May 2010 based on Governor's Request.



Victims in CPS referrals with a documented face-to-face visit or attempt within policy expectations.  Excludes DLR-CPS intakes; victims with extensions and exceptions.  Report methodology still under development.

Also Available
Action Plan: Yes
Extended Analysis: No

 Drill Down Measures

 Summary Analysis

At 98% for the June-August 2010 quarter, DSHS is meeting its target for timely response to reports of child and abuse neglect.  The protection of vulnerable children is one of state government’s most important responsibilities. 

The implementation of a new case management information system (FamLink) in February 2009 provided the opportunity to review and improve our response to child abuse throughout the intake and investigation process. 

An intake decision tree, domestic violence screen, and chronicity indicator to identify chronic neglect concerns were included as FamLink enhancements to facilitate faster and more consistent child safety decisions. 

The DSHS Children’s Administration is enhancing practice and business processes to increase child safety at the point of first contact.  Improvements include standardizing the protocol for intake across the state to clearly describe expectations, responsibilities, and criteria related to child safety.