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Vulnerable Children & Adults Final 11-10-10

Vulnerable Children and Adults
DASHBOARD

1. Child Safety

Measure	Target	Actual	Status	Agency	Notes
1.1.b - Social Workers with 18 or Fewer Cases	90%	74%		DSHS	Number of social workers with 18 or fewer cases remains under target, though performance has increased significantly compared to the previous two years. Data are for August 2010.
1.2 - Initial Response	97%	98%		DSHS	DSHS is meeting the new combined target for timely face-to-face visits (or attempted visits) with alleged victims in child protection referrals. The average for the quarter ending August 2010 was 98.5% for emergent and 98% for non-emergent responses.
1.3 - Repeat Maltreatment	Less Than 12.9% Within 6 Months	7.8%		DSHS	Data shows significantly fewer children have experienced repeat maltreatment since the Governor mandated quicker response times to reports of child abuse and neglect in 2005. July-Dec 09 data shows a slight improvement from the previous six months.
1.4 - Monthly Visits	95%	95.1%		DSHS	The percentage of children receiving monthly visits from a social worker met the target for the quarter ending August 2010. Increasing numbers of children needing visits may be impacting regional variation, especially in Region 5 (Pierce/Kitsap counties).

2. Child Care Licensing

Measure	Target	Actual	Status	Agency	Notes
2.1 - Timely Monitoring Visits in Licensed Facilities	85%	87%		DEL	DEL's performance in this area increased 33% between April and June 2010. This is the first time the agency has exceeded the target for on-time monitoring visits. Data are for the 4th quarter of FY10.
2.2 - Timely Licensing Complaint Inspections	45 Days	43 Days		DEL	DEL is meeting the target for closing licensing complaint inspections after a four-quarter drop in performance due to staff vacancies and FamLink data issues. Data are for the 4th quarter of FY10.
2.3 - Timely Licensing Complaint/Abuse Investigations	45 Days	81 Days		DEL, DSHS	DEL/DSHS quality improvement efforts have reduced the time to close these complaints. The agencies are working together to align internal policies to further improve performance in this area. Data are for the 4th quarter of FY10.

3. Mental Health Care

Measure	Target	Actual	Status	Agency	Notes
3.1 - Assaults in State Hospitals	0.6 Per 1,000 Patient Beds	0.64		DSHS	The trend in assault claims at Western State Hospital has been decreasing. Eastern State Hospital and Child Study and Treatment Center continue to show more variation. Data are for the 3rd quarter of FY10.
3.2 - CLIP Waiting List (waiting more than 30 days)	Fewer Than 16 Children	9 Children		DSHS	The number of children waiting for a CLIP bed declined after experiencing a sharp increase in the previous quarter. On average, 6-12 year olds waited 25 days and 13-17 year olds waited 28 days. Data are for the 4th quarter of FY10.

4. Aging & Disability Services

Measure	Target	Actual	Status	Agency	Notes
4.1 - Timely Adult Protective Services Investigations	23%	20%		DSHS	The percent of investigations open more than 90 days has remained relatively stable since the start of FY09, and performance is slightly above the 23% target this quarter. Data are for the 2nd quarter of calendar year 2010.
4.2 - Timely Licensing Re-Inspections	100%	99.6%		DSHS	The department continues to meet timely licensing re-inspection requirements and is revising their processes to increase the quality of re-inspections. Data are for the second quarter of calendar year 2010.
4.3 - Long-Term Care Clients Served in the Community	80%	80.2%		DSHS	The department’s goal is to serve 80% of long-term care clients in community settings by FY13. In FY09, the statewide average was 79.5%. Data are for the first two quarters of FY10.

5. Veterans Services

Measure	Target	Actual	Status	Agency	Notes
5.1 - Housing Availability for Homeless Veterans	754 by 12/31/10	654		DVA	DVA is partnering with community groups and government agencies to increase veteran-specific shelter and housing beds by 100 across the state by the end of 2010.