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Vulnerable Children & Adults Final 11-15-11

Vulnerable Children and Adults
DASHBOARD

1. Child Safety

Measure	Target	Actual	Status	Agency	Notes
1.1 - Caseload by Major Program Area	18	16.9		DSHS	DSHS continues to refine this measure to more accurately report caseload ratios by program area. The current caseload target is based on Child & Family Welfare Services program standards. Data are for July 2011.
1.2 - Initial Response	97%	98.5%		DSHS	DSHS is meeting the combined target for timely face-to-face visits (or attempted visits) with alleged victims in child protection referrals. The average for May 2011 was 99% for emergent and 98% for non-emergent responses.
1.3 - Repeat Maltreatment	Less Than 12.9% Within 6 Months	6.1%		DSHS	Data shows significantly fewer children have experienced repeat maltreatment since the Governor mandated quicker response times to reports of child abuse and neglect in 2005. The estimated rate for Jul-Dec 2010 is 6.1%; the lowest since 2002.
1.4 - Monthly Visits	95%	96%		DSHS	Children's Administration continues to meet the 95% target for children receiving monthly visits from a social worker. The number of children needing visits increased more than 7% compared to May 2010. Data are for May 2011.

2. Child Care Licensing

Measure	Target	Actual	Status	Agency	Notes
2.1 - Timely Monitoring Visits in Licensed Facilities	85%	89%		DEL	The percent of child care facility monitoring visits conducted on time has increased significantly since the last quarter of FY09, from 54% to 89%. Data are for the 3rd quarter of FY11.
2.2 - Timely Licensing Complaint Inspections	45 Days	32 Days		DEL	DEL continues to improve their timeliness for closing licensing complaint inspections after experiencing a three-quarter drop in performance due to staff vacancies and FamLink data issues in FY10. Data are for the 3rd quarter of FY11.
2.3 - Timely Licensing Complaint/Abuse Investigations	90 Days	89 Days		DEL, DSHS	DEL and DSHS have implemented several improvements since April 2010 in order to reduce the time to close licensing complaint inspections involving abuse and neglect. Data are for the 3rd quarter of FY11.

3. Mental Health Care

Measure	Target	Actual	Status	Agency	Notes
3.1 - Assaults in State Hospitals	0.60 Per 1,000 Patient Beds	0.32		DSHS	The current assault claims rate across state hospitals is the lowest recorded to date. In recent quarters Western State Hospital had a decrease in assault claims filed, while Eastern State Hospital and Child Study & Treatment Center had more variations.
3.2 - CLIP Waiting List (waiting more than 30 days)	Fewer Than 16 Children	3		DSHS	The number of children waiting for a CLIP bed continues to fall below the target of 16 or less. On average, 6-12 year olds waited 20 days and 13-17 year olds waited 15 days. Data are for the 3rd quarter of FY11.

4. Aging & Disability Services

Measure	Target	Actual	Status	Agency	Notes
4.1 - Timely Adult Protective Services Investigations	23%	22%		DSHS	The percent of investigations open more than 90 days has remained relatively stable since the start of 2009. Data are for the 2nd quarter of calendar year 2011.
4.2 - Timely Licensing Re-Inspections	100%	99.4%		DSHS	The department continues to meet timely licensing re-inspection requirements. Improvement efforts are underway to increase the quality of re-inspections. Data are for the 2nd quarter of calendar year 2011.
4.3 - Long-Term Care Clients Served in the Community	80%	81.4%		DSHS	The department’s goal is to serve 80% of long-term care clients in community settings by FY13. As of the 2nd quarter of FY11, the department is exceeding that goal at 81.4%, up from a statewide average of 79.5% in FY09.

5. Veterans Services

Measure	Target	Actual	Status	Agency	Notes
5.1 - Veterans Income, Benefits and Entitlements	n/a	over 16,000 claims filed		DVA	In FY 2011, DVA processed nearly 17,000 claims from veterans across Washington State. More than $350 million in federal benefits were paid to veterans and their families during the year.