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Vulnerable Children & Adults Final 4-15-09

DASHBOARD

1. Child Safety

Measure	Target	Actual	Status	Agency	Notes
1.1 Social Workers with 18 or Fewer Cases	95% (7/09)	54.9%		DSHS	New staff were hired and trained in December 2008. Dashboard data is for December 2008.
1.2 Timely Initial Response to Reports of Abuse and Neglect	95%	92.6%		DSHS	The 12-month average statewide is 96% for emergent response, and 94% for non-emergent response. Conversion to a new IT system and documentation lag caused data for December 2008 to appear low.
1.3 Repeat Maltreatment of Children	Less Than 11.6% Within 6 Months	8.1%		DSHS	Since January 2005, the percent of children experiencing repeat abuse or neglect has fallen over 30%, the six month rate from 11.6% to 8.1%, and the 12 month rate from 14.4% to 8.8%.
1.4 Monthly Visits with Children	70%	71.1%		DSHS	Since the September 2008 implementation of the monthly visit policy, the rate of children visited each month exceeded the 70% current interim target. In March 2009, the interim target is 80%. The Braam Panel target of 95% will be effective June 30, 2009.

2. Child Care Licensing

Measure	Target	Actual	Status	Agency	Notes
2.1 Timely Monitoring Visits in Licensed Facilities	85%	65.5%		DEL	Internal quality improvement staff in place and on-track to complete quality reviews by July 2009. Dashboard data is for the 2nd Quarter of FY09.
2.2 Timely Licensing Complaint Inspections	45 Days	42 Days		DEL	Dashboard data is for the 2nd Quarter of FY09.
2.3 Timely Licensing Complaint/Abuse Investigations	TBD	110 Days		DEL, DSHS	Data issues may be impacting this measure. Dashboard data is for the 2nd Quarter of FY09.

3. Mental Health Care

Measure	Target	Actual	Status	Agency	Notes
3.1 Assault Claims Filed	0.6 Per 1,000 Patient Days	0.56		DSHS	The number of assault claims is trending down at both Western and Eastern State Hospitals; volatile at the smaller Child Study Treatment Center. Dashboard data is for the 4th Quarter of FY08.
3.2 CLIP Waiting List	Fewer Than 16 Children	21		DSHS	On average, the younger 6-12 year old children waited 132 days and the 13-17 year olds waited 49 days for a CLIP bed. Dashboard data is for the 1st Quarter of FY09.

4. Aging and Disability Services

Measure	Target	Actual	Status	Agency	Notes
4.1 Timely Response to Reports of Abuse and Neglect	100%	98.7%		DSHS	Dashboard data is for CY2008.
4.2 Timely Licensing Re-Inspections	100%	98.5%		DSHS	Dashboard data is for CY2008.
4.3 Long-Term Care Clients Served in the Community	79%	79%		DSHS	The department’s goal is to serve 80% of long-term care clients in community settings by FY13. Dashboard data is for FY08.

5. Veterans Services

Measure	Target	Actual	Status	Agency	Notes
5.1 - Nursing Home Quality Rating	3	2.8		DVA	Data is from a new federal government annual rating system for all nursing homes providing Medicaid and Medicare services.